What's in 'Designing and maintaining systems'
This module covers the basic skills required to:
- Identify the main systems supporting the organisation’s activities
- Set up and maintain key systems
- Review and improve key systems
These include:
- Information systems:
- filing systems
- management information system (MIS)
- personnel records
- client records
- communication
- Policies and procedures
- Technical infrastructure
- Risk management
Resources
tools
- Filing system review
- Data collection planner
- Equipment upgrade plan
- Personnel record audit
- Systems audit
- Policy and procedures checklist
- Risk management checklist
info sheets
- Information systems: Classification and naming protocols
- Policies and procedures: Developing and documenting
- Clients: Privacy and keeping records
- Risk management
- Personnel records
- Filing system: Policies and procedures
- Legalities and insurances
- Equipment and technical infrastructure
- Management information systems